Shipping policy
Shipping Policy – The Outlaw Doll
At The Outlaw Doll, we aim to get your order to you as quickly as possible.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Pre-Order Items
Items marked as PREORDER are not in stock and require additional processing time.
Preorder items typically take 2–3 weeks before shipping. Once shipped, delivery times will follow standard shipping estimates.
Please note:
- Preorder timelines are estimates and may vary
- Orders with preorder items may ship together once all items are ready
- Full payment is required at checkout for all preorder items
Shipping Time
Estimated delivery times:
- Standard Shipping: [3–7 business days]
- Expedited Shipping: [1–3 business days] (if offered)
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Delays
We are not responsible for delays caused by carriers, weather, or incorrect shipping information.
Lost or Stolen Packages
The Outlaw Doll is not responsible for lost or stolen packages once marked as delivered. Please contact the carrier directly for assistance.
Incorrect Addresses
Please double-check your shipping address. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
Email: support@theoutlawdoll.com